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The 7 functions and roles of company psychologists

The 7 functions and roles of company psychologists

March 7, 2024

Psychology is a discipline that arouses much interest in the present; However, many people associate the figure of the psychologist with the clinical setting.

Psychology professionals can perform their work in different fields: sports, school or work. In the latter case, they are called company psychologists .

How does the psychologist help companies?

But, In what areas does the company psychologist participate? What functions do you perform? This professional of psychology performs different tasks within a company.

1. Improve the work climate

The positive work environment (relations between workers, company culture, etc.) and the work environment has a great influence on the results of the organization, since companies are made up of people. The company psychologist is an expert in understanding the behavior of workers and their needs and is able to influence their behavior for the good of the organization.


A positive work environment provides benefits for the mental health of workers and keeps them motivated . On the other hand, when the work environment is toxic, it can generate stress and cause a decrease in performance. The company psychologist can work to maintain an adequate working environment.

2. Analysis of jobs and selection of personnel

One of the most visible jobs of the company is the selection of personnel and the analysis of jobs . Human capital is undoubtedly the great engine of the organization, and the good selection of workers who are part of the company is decisive for the results of this.


The selection of classical personnel only took into account how the worker fit in the workplace taking into account their experience and training, but in recent times other variables of the organization (for example, the climate) and the competencies that are considered are also valued. the candidate has (his motivation, his personality, his concerns, his experience, etc.).

The contribution of psychology is key in all phases of a personnel selection process, and psychologists are actively involved in the implementation of an integral human resources system, in which the different positions and the necessary competencies for them are analyzed. With a comprehensive human resources system, the selection of personnel connects with other important areas within the human resources department, such as compensation and benefits, talent detection or training.


A process of incorrect personnel selection can cause dissatisfaction of the workers and, as a consequence, a bad performance of these, difficulties of adaptation and integration, greater rotation, higher cost in training, etc.

  • Related article: "Selection of personnel: 10 keys to choose the best employee"

3. Training and development

Selecting the appropriate personnel is key when looking for a new incorporation, but It is often possible to train workers so that they can ascend or perform other functions Inside the company.

In this case and in many others, employee training is key not only for the company to perform better, but also to keep employees motivated. Psychologists can train workers and, in addition, they can apply tools to detect talent or know in what areas it is necessary to train workers to be more competent.

4. Prevention of occupational risks

Occupational health also influences the performance of workers, and psychological aspects are key in this regard . The department of occupational risk prevention is multidisciplinary, and that is why they are usually composed of sociologists, psychologists and other professionals.

The company psychologists are important, for example, to reduce the impact of some psychological phenomena such as stress or burnout.

5. Marketing

The profile of a company psychologist is very versatile, because You can also actively participate in the marketing department , both in the design of campaigns and in the product. Your profile is useful, for example, to pass questionnaires and detect the needs of users. Emotions are a very important part of marketing, and these usually have a great influence on decision making.

  • If you want to know more about the role of psychologists in this field, you can read our article: "7 keys of Psychology applied to Marketing and Advertising"

6. Support the scorecard

Psychologists are experts in interpersonal relationships, communication and leadership , so that their knowledge is very valuable for the high commands. They can participate at the strategy level, training the top positions in the organization in more efficient leadership styles or evaluating their relationship with subordinates.

  • Related article: "Types of Leadership: The 5 most common leader classes"

7. Diagnosis and advice in workflow

Psychologists also diagnose and advise on the workflow or workflow , that is, what roles are assigned in the company, how the tasks are structured within the company, how information flows that support these tasks, etc.

Companies are composed of people and the workflow influences them. The workflow, which aims to reduce working time and accelerate the realization of this, allows to facilitate the mobility of personnel, automate methods, streamline the process of information exchange, improve decision making ...

How does it do it and how does it influence the organization?

The company psychologist can work directly in a company or in a consultancy that performs services of human resources and organizational psychology for companies that wish to outsource some functions or tasks. For example, carrying out massive selection processes.

The company psychologist can plan, organize or direct the development of people, the retention of these, the admission, the evaluation of their performance or the financial compensation or retribution they receive. It also analyzes, observes and, if necessary, intervenes in conflicts between workers, to ensure in this way the good organizational climate.

Observe and measure physical, social and psychological aspects that affect the correct performance of employees and impact on the company's results. It uses questionnaires, interviews and other methods to evaluate phenomena such as the organizational climate, productivity and health of employees, and applies psychological techniques to correct possible imbalances. Intervenes and advises the scorecard when necessary, participates in collective bargaining and influences strategies to maximize the corporate image.

Further, is responsible for designing and implementing training programs for staff development , as well as career plans and promotions. In general, it analyzes the needs of personnel, the job position and the organization and intervenes to improve the performance of employees and the company.


7. Behavioral Finance: The Role of Psychology (March 2024).


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